The basics of the neighborhood logistics – local government, utilities, need-to-know numbers – it’s all here! Be sure to check the Community Directory for restaurants, daycares, grocery stores and more. If you’re looking for schools in and near Shaw, see our School Profiles.


The Shaw Neighborhood falls within the Second District of the St. Louis Metropolitan Police Department, and our neighborhood meetings are often attended by our district’s Captain and sometimes the Chief of Police. For emergencies (meaning anything that is happening right now), dial 9-1-1. The non-emergency number is 314-231-1212. Do call the police for any suspicious behavior. Don’t second-guess yourself!

Neighborhood Improvement Specialist & Citizen’s Service Bureau

For common problems you may have with city services, the best course of action is to contact the Citizen’s Services Bureau. They’ll handle issues such as potholes, street lights not working, dumpsters overflowing, etc. For more involved problems you may have, such as a problem property, work with our Neighborhood Improvement Specialist, Brian Kolde. He can generally assist you, as described here. He can be contacted at 314-657-1364 or

Block Captains

Have a question about your neighborhood or block? Need help coordinating with SNIA or the Alderman? Your block captain can help! Each block can have a block captain through SNIA, and they can be very helpful. Get in touch with your block captain or get information on becoming one!


Most of the Shaw Neighborhood is within Ward 8. The Alderman is able to assist with navigating city services and a lot of other things as well. Annie Rice is the Alderman for the 8th Ward. She can be contacted here.

Elected Officials

Elected Officials vary within the Shaw Neighborhood depending on where you live. The St. Louis Address Lookup Site provides a list specific to where you live. Most of the neighborhood falls within the city’s eighth aldermanic ward. You can learn more about our Alderman below.

Changing Your Voter Registration

The St. Louis Board of Elections handles all voter registrations. Look there to find the method most convenient for you.

Safety & Security

These local and national resources can help you with everything from crime prevention and statistics to children’s internet safety.

Burglar-Proofing Your Home (SafeWise)
Practical, low-cost tips for avoiding burglaries before they occur.

Fire Safety Tip Sheets (NFPA)
Printable, customizable fire safety tip sheets from the National Fire Protection Association.

Home Security and Crime Prevention Directory for the state of Missouri (SafeWise)
Missouri emergency phone numbers, crime statistics, natural disaster resources, and burglary-prevention tips.

Household Safety Checklist (KidsHealth)
Children’s safety checklists to help parents evaluate the safety of all areas of the home, including the backyard and outdoor areas.

Internet Safety Center (CenturyLink)
Internet safety and security resources that educate children, teens and parents on how to protect themselves and others online.

Street Cleaning

Streets are cleaned once a month. If you park a car on the street, you’ll be required to move it before the street is cleaned, or you’ll very likely get a parking ticket. There are signs along the street specifying when your street will be cleaned.

Trash, Recycling, Yard Waste, & Bulk Pickup

The City of St. Louis Refuse Division provides for all disposal in the City. You will either have dumpsters in your alley or be provided with a roll cart for street pickup. Trash bins are grey, recycle bins are blue, and compost bins are green. Make sure you do not lean anything against the dumpsters or overfill them as they will not be picked up.

Please do NOT put plastic bags in the recycling dumpsters.

Bulk items are picked up at 6 a.m. on the 3rd Monday of the month.
(Place up to 3 items behind your house, 3 to 4 feet from dumpster the day before scheduled pick up)

Residents that have curbside collection should place their bulk items at the curb. If bulk items are set out other than the designated time you are subject to a fine – as much as $500. Bulky items include household furniture, appliances, oil from motor vehicles, car batteries, tires, yard or building refuse (shingles, logs, plaster, etc). Refrigerator doors must be removed. No container or bundle may weigh over 100 lbs., be over 6 ft. long, or be over 2 ft. in diameter.  You can always find out when your bulk pickup is using the St. Louis Address Lookup Site.

Cable, Internet, Phone, & Utilities


Electric (including alley lights): Ameren Missouri

Water: City of St. Louis Water

Gas: Spire

Sewer: Metropolitan Sewer District of St. Louis


The Kingshighway branch and Carpernter branch of the St. Louis Public Library  are just blocks away from the Shaw neighborhood. If you do not yet have a card, bring a piece of mail or something proving your city residency with you when you go to sign up!

Post Office & Shipping Services

Tower Grove USPS
3198 S. Grand (Tower Grove East)
9am – 4pm weekdays

Chouteau USPS
4120 Manchester Ave. (Forest Park Southeast/The Grove)
9am – 5pm weekdays
9:30am – 12:30 pm Saturdays

3112 S. Grand (Tower Grove East)
7:30am – 9pm weekdays
8am – 6pm Saturdays
12 – 6pm Sundays

MetroLink Light Rail/MetroBus

We have so many public transportation options in Shaw! You can always look up and plot your route using the the Metro Trip Planner or Google Maps. The nearest MetroLink station is just north of our neighborhood on Grand Ave.

The MetroLink train stations have kiosks which accept cash or (at Missouri stations only) Visa, Mastercard or Discover. You can also purchase passes for all durations – including weekly or monthly – at these stations, select other locations or online.

You may take bicycles on the buses (place on the rack out on the front of the bus) or on the trains (stand with your bike at the back of the last car).

Questions? Call Metro Transit Information at 314-231-2345 or tweet to @STLMetro.

Attractions & Amenities

There is SO much to love about the Shaw neighborhood! To dig into lists of small businesses, nearby attractions, etc., check out our Attractions & Amenities section.

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